Terms and Services
Privacy Policy
Effective Date: 06.09.2023 1. Introduction Welcome to the Galerie Sara Lily Perez website Sara Lily Perez. At Galerie Sara Lily Perez, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our Website or interact with our services. By using our Website, you consent to the practices described in this Privacy Policy. 2. Information We Collect a. Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you voluntarily provide it to us when making a purchase, signing up for our newsletter, or contacting us through our Website. b. Payment Information: When you make a purchase, we collect payment information, including credit card details, but this information is securely processed by our payment gateway provider, and we do not store it on our servers. c. Browsing Information: We collect non-personal information such as your IP address, browser type, device type, and operating system when you visit our Website. This information helps us improve our Website and tailor our services to your needs. 3. How We Use Your Information We may use your personal information for the following purposes: a. Order Processing: To process and fulfill your orders, including communicating with you about your purchase and providing customer support. b. Marketing and Communication: To send you promotional emails, newsletters, and updates about our products, services, and events, with your consent. You can opt out of these communications at any time. c. Improving Our Services: To analyze and improve our Website, products, and services, including troubleshooting technical issues and enhancing the user experience. d. Legal Obligations: To comply with legal obligations, including tax and regulatory requirements. 4. Sharing Your Information We do not sell, rent, or trade your personal information to third parties. However, we may share your information with: a. Service Providers: We may share your information with third-party service providers who assist us in operating our Website, processing payments, and providing other services. These providers are contractually obligated to safeguard your data. b. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes. c. Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity. 5. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your browsing experience and collect non-personal information about your interactions with our Website. You can manage your cookie preferences through your browser settings. 6. Data Security We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security. 7. Your Rights You have the right to access, rectify, or delete your personal information, as well as to object to or restrict its processing. To exercise these rights or inquire about your personal information, please contact us using the contact information provided in Section 9. 8. Children's Privacy Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under 13 years of age. 9. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at: Galerie Sara Lily Perez | Budapester Str. 48, 10787 Berlin | galerie@saralilyperez.com | +49 176 25 65 08 37 10. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated Privacy Policy on our Website with the effective date of the changes. Please review it periodically. By using our Website, you agree to the terms of this Privacy Policy as well as any subsequent updates.
Refund Policy
Effective Date: 06.09.2023 At Galerie Sara Lily Perez, we take pride in offering high-quality artwork and products. Our Refund Policy outlines the terms and conditions for requesting a refund. Please read this policy carefully before making a purchase, as we have a limited refund policy. 1. Eligibility for Refund a. Damaged or Defective Items: We will only provide refunds for items that arrive in a damaged or defective condition. You must notify us of such issues within 1 week [7 days] of receiving the item. 2. Refund Process a. Notification: To request a refund, please contact our customer support team at galerie@saralilyperez.com and provide your order number and clear evidence of the damage or defect. b. Approval: Our customer support team will review your request and notify you of its approval or denial. If approved, we will provide instructions for returning the damaged or defective item. c. Return Shipping: You are responsible for returning the item to us using a trackable shipping method. Once we receive and confirm the damage or defect, we will process your refund under our own discretion, 3. Exceptions a. Change of Mind: We do not offer refunds for changes of mind or for any reason other than damage or defect. b. Custom Artwork: Items that are custom-made or personalized to your specifications are not eligible for a refund unless they arrive damaged or defective. 4. Contact Us If you have any questions or need assistance with a refund request for a damaged or defective item, please contact our customer support team at: Galerie Sara Lily Perez | Budapester Str. 48 10787 Berlin | galerie@saralilyperez.com 5. Changes to this Refund Policy We reserve the right to update or revise this Refund Policy at any time for any reason. The most recent version of this policy will be posted on our website. Thank you for choosing Galerie Sara Lily Perez. Please consider your purchases carefully, as refunds are only available in specific circumstances.
Terms of Service
Effective Date: 06.09.2023 1. Acceptance of Terms Welcome to the Galerie Sara Lily Perez website Galerie Sara Lily Perez. By accessing or using the Website, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website. 2. Use of the Website a. Eligibility: You must be at least 18 years old to use the Website. If you are under 18, you may only use the Website with the consent and supervision of a parent or legal guardian. b. Account Creation: Some features of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. 3. Intellectual Property a. Content Ownership: All content on the Website, including text, images, artwork, graphics, logos, and software, is the property of Galerie Sara Lily Perez or its licensors and is protected by copyright, trademark, and other intellectual property laws. b. License: Galerie Sara Lily Perez grants you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. 4. Purchases a. Product Availability: The products displayed on the Website are subject to availability. We reserve the right to limit the quantity of any products offered and to discontinue or modify any product at any time. b. Pricing: Prices for products on the Website are listed in Euros and may be subject to taxes, shipping, and handling fees. Prices are subject to change without notice. c. Payment: Payment for products must be made through the payment methods provided on the Website. We use secure payment processing services to protect your financial information. d. Shipping: We will make reasonable efforts to deliver products in a timely manner, but we are not responsible for delays due to circumstances beyond our control. 5. User Conduct a. Prohibited Activities: You agree not to engage in any of the following activities on the Website: Violating any applicable laws or regulations. Transmitting any harmful, offensive, or unlawful content. Interfering with the operation of the Website. Attempting to access restricted areas of the Website without authorization. Impersonating any person or entity. 6. Privacy Your use of the Website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to our privacy practices as described in the Privacy Policy. 7. Termination We reserve the right to terminate or suspend your access to the Website, with or without cause, at any time and without notice. 8. Disclaimer of Warranties The Website and its content are provided "as is" without warranties of any kind, either express or implied. Galerie Sara Lily Perez disclaims all warranties, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. 9. Limitation of Liability Galerie Sara Lily Perez shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website, even if we have been advised of the possibility of such damages. 10. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws of Germany. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Germany. 11. Changes to Terms We may update these Terms of Service from time to time by posting the revised terms on the Website. Your continued use of the Website after such changes constitutes your acceptance of the revised terms. 12. Contact Us If you have any questions or concerns about these Terms of Service, please contact us at: Galerie Sara Lily Perez | Budapester Str. 48 10787 Berlin | galerie@saralilyperez.com | +49 176 25 65 08 37 Thank you for using the Galerie Sara Lily Perez website.
Shipping Policy
Effective Date: 06.09.2023 1. Shipping Methods At Galerie Sara Lily Perez, we are committed to delivering your artwork and products to you in a safe and timely manner. We offer the following shipping methods: a. Standard Shipping: Our standard shipping option delivers your order within 1 month [30 days] to most destinations within the EU, The UK, USA, and Canada. b. Express Shipping: If you need your order expedited, we offer express shipping with delivery within 2 Business Weeks [14 working days]. Please note that additional fees may apply for this service. 2. Shipping Charges Shipping charges are calculated based on the weight, dimensions, and destination of your order. You will see the shipping cost at checkout before completing your purchase. Any applicable taxes or duties are the responsibility of the recipient. 3. Order Processing Time We strive to process and ship orders as quickly as possible. Most orders are processed within 1 Business Week [7 working days] from the date of purchase. Please note that during peak seasons or special promotions, processing times may be slightly longer. 4. Shipping Destinations We offer shipping to addresses within the EU, The UK, USA, and Canada. If you have specific shipping requests or need international shipping, please contact our customer support team before placing your order. 5. Tracking Your Order Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment. 6. Shipping Partners We partner with White Wall as a shipping carrier to ensure the safe and reliable delivery of your artwork. Galerie Sara Lily Perez reserves the right to choose the most suitable carrier for your order based on factors such as destination and package size. 7. Delivery a. Delivery Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delivery delays or misdirected shipments due to incorrect or incomplete addresses provided by the customer. b. Receiving Your Order: It is important to inspect your package upon delivery. If you notice any damage to the packaging, please document it with the carrier and contact us immediately. 8. Delivery Delays While we make every effort to meet estimated delivery times, we cannot guarantee delivery on specific dates. Delivery times may be affected by factors beyond our control, such as weather, customs delays, or other unforeseen circumstances. Galerie Sara Lily Perez is not responsible for delays caused by third-party carriers. 9. Return Shipping If you need to return an item, please refer to our Return Policy for detailed instructions on how to initiate a return and arrange for return shipping. 10. Contact Us If you have any questions or require further assistance regarding our shipping policy, please contact our customer support team at: Galerie Sara Lily Perez | Budapester Str. 48 10787 Berlin | galerie@saralilyperez.com | +49 176 25 65 08 37 Thank you for choosing Galerie Sara Lily Perez. We look forward to serving you and ensuring a smooth shipping experience for your artwork and products.
Legal Notice
Galerie SLP Sara Lily Perez Budapester str.48 10787 Berlin USt-IdNr: DE319421884 Managing Director: Sara Lily Perez Responsible for content according to § 5 TMG: Sara Lily Perez The artworks, photographs, texts, graphics, sounds, animations, and videos shown on this website are subject to copyright protection. The protected contents of this website may therefore not be reproduced or distributed, in particular for commercial purposes, without the prior written consent of the copyright holders. All information is provided solely for the information of visitors to the website. Sara Lily Perez assumes no liability for the correctness and completeness. Despite careful control, Sara Lily Perez also assumes no liability for the contents of external links. The operators of the linked pages are exclusively responsible for their content furthermore the internet presence of Sara Lily Perez may have been linked from another site by a hyperlink without our knowledge. Sara Lily Perez takes no responsibility for presentation, content, or connection to Sara Lily Perez in websites of third parties.